FAQ

BROKERS

For more details on Real's Brokerage, please visit Real.us

CLIENT/CUSTOMERS

How do I invoice Real Trucking and what should be included?

Please submit the total Real is being charged for along with a completed W9 form and send it to billing@real.us

What areas does Real Service?

30% of our loads are for the Midwest, 60% are for the East, and 10% are for the South.

Can Real haul hazardous materials?

No, Real only hauls dried goods and materials.

How do I report a question or concern?

Please email any questions or concerns to feedback@real.us

When was Real founded?

April 4^th, 2011

What are Real’s office locations?

• Headquarters- Broadview, IL
• Hillsborough, NJ
• Lviv, UA

Where does Real have yards for truck parking?

• Broadview, IL
• Hillsborough, NJ
• Langhorne, PA

SAFETY

How do Samsara cameras help drivers prevent moving violations and accidents?

Samsara has in-cab audio alerts, including tailgating, speeding, no seatbelt, and more, to help drivers improve safe habits and to prevent a moving violation from a police officer/DOT

What are drivers required to check for a PTI?

Minimum DOT Pre-Trip Inspection Requires the following to be checked:

• Service brakes including trailer brake connections
• Parking brake
• Steering mechanism
• Lighting devices and reflectors
• Tires
• Horn
• Windshield wipers
• Rear vision mirrors
• Coupling devices
• Wheels and rims
• Emergency equipment

How to understand if an accident could be preventable and the percentage of fault?

Just ask yourself if this could be prevented and how will you do, it as a professional driver next time. Take into consideration all the factors and all evidence to assume the percentage at fault. There are three main indicators that may lead to a preventable accident: Speed, following distance, and weather conditions. Each indicator on its own can lead to an accident. The National Safety Council's definition of a preventable accident is “An accident in which the driver failed to do everything reasonable to prevent it.” Defensive driving means “driving to prevent accidents in spite of the incorrect actions of others and the adverse conditions.”

How can drivers plan their work day and find packing based on Logbook hours?

By checking and monitoring the hours available on Logbook, a driver can approximatively predict when the load will be delivered based on mileage and speed limit and find a parking spot a minimum an hour before the driving limits are up as use the extra tool as Trucker Path app.

Why do drivers need to pass training?

Why do drivers need to pass training?A good driver training program can provide defensive driving instruction and discussions of accident types and can reduce the likelihood of an accident occurring. Additionally, having knowledge of road safety can prevent many of the dangers of the road and make the roads safer for everyone.

What is required during a DOT inspection?

Required Documentation:

• Commercial Driver's License (CDL)
• Medical Certificate.
• Title and Registration.
• Motor Carrier Authority.
• Proof of Insurance.
• Cab Card.
• Daily Log (Paper) and Mounted ELD (Manual and DOT reference Card)
• Bill Of Landing
• Lease Agreement
• State Permits
• Annual inspection for the equipment - Truck and trailer
• International Fuel Tax Agreement (IFTA) Certificate.

How do I correctly read an iPass?

A green light indicates a bypass and a red light indicates that the driver must pull into the weigh station. If a driver does not receive a light on the PrePass transponder at a weigh station, the driver is required to pull into that station.

Why should a driver properly maintain the equipment he/she is driving?

The reason being, proper maintenance of the equipment will prevent accidents and improve efficiency. Without properly maintained truck driving equipment, drivers wouldn't be able to trust their trucks (and the tools that make them run) to perform at the highest levels of safety.

driveRS

How much home time do I get as a driver?

Depending on the state you live in, our truck drivers get from every weekend to a few weeks. Your recruiter can inform you about your home time, as well, of course, as to the many benefits we offer to drivers at Real.

How often do your drivers get paid?

Do truck drivers get paid weekly?Our drivers get paid every Friday. Not only do we pay promptly and solve any issues quickly, but you get top pay